Shipping & Returns

Returns and Refunds

We make every effort to provide you with the best-in-class products however, in cases where you may have decided to Return our Product, here is our policy on Returns:

 

  • Products can only be returned within 7 days after the delivery date.

  • In the unlikely event that your merchandise arrives damaged, please email us a photo of the damaged product within 48 hours of receiving your order and we will be happy to replace the product for you.

  • For products purchased through our store, please email us with your postal address so we can send you a pre-paid postage label for returning the product to us for replacement or a refund. Online purchase refunds will be issued directly to the credit card used for the purchase.

  • We aim to process all returns within one (1) week. If you have any questions about your return, feel free to reach out to us at contact@inporium.com.au

** All returns are subject to the discretion of Inporium.

Shipping and Cancellations

  • Currently we ship across Australia only. We ship via Australia Post

       Please refer to our shipping table below:

shipping table.PNG
  • Depending on the Order, shipping times may vary.

  • You will be charged one delivery fee for the entire order, based on the shipping rate chart above.

  • Address change will be accepted only if order has not been shipped. Address change is only possible if new location is within the same state.

  • As soon as your package ships, we will email you your package tracking information.

Cancellations

  • Cancellation requests will be accepted strictly within 24 hours of placing the order only.

Payment

 
  • We accept all major credit cards, and you can pay directly with your card without signing up.

Welcome to INPORIUM